1. Introduction

This Privacy Policy explains how Redditch Hockey Club (“the Club”) collects, stores, and uses personal information provided through the Members’ Portal. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect
  • Full name, date of birth, and gender
  • Contact details (email, phone, address)
  • Emergency contact details
  • Medical information relevant to safe participation in hockey
  • Membership status (senior, junior, player type)
  • Parental/guardian details for players under 18
3. How We Use Your Information
  • Managing club membership records
  • Communicating important club information
  • Organising training sessions, matches, and competitions
  • Ensuring the safety and wellbeing of all players
  • Meeting reporting requirements of hockey governing bodies
4. Sharing of Information
  • Club coaches and captains for training, selection, and match administration
  • Relevant hockey governing bodies (e.g. England Hockey) where required
  • Medical professionals in the event of an emergency

We will never sell or share your information with third parties for marketing purposes.

5. Data Security

Your personal data is stored securely within the Members’ Portal and protected by appropriate technical and organisational measures. Access is restricted based on role (player, parent/guardian, captain, coach, administrator).

6. Data Retention

We will retain your information for as long as you are a member of the Club. After membership ends, data may be retained for a maximum of 3 years unless required longer by law or safeguarding regulations.

7. Your Rights
  • Access your data (Subject Access Request)
  • Rectify inaccurate or incomplete data
  • Request erasure (where applicable)
  • Restrict or object to processing
  • Data portability (receive your data in a usable format)
  • Withdraw consent where processing relies on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Contact

For privacy queries or to exercise your rights, please contact the Club at [email protected].