New Incident

New incidents are saved as Submitted Status and routed to the Club Welfare Officers for Review.
Incident details
What happened, who was involved, where.
Concise headline (what happened, who, where). Example: “Head collision during U14s training at Arrow Vale — suspected concussion.”
Include: timeline, location specifics, surface/conditions, who was involved, immediate effects, witnesses, actions already taken, and any safeguarding concerns.
Timeline, surface/conditions, witnesses, immediate effects, actions taken, safeguarding concerns.
People & roles
Leave Primary player blank for spectators/umpires/volunteers.
Name of the person involved if you can’t pick from the list.
Coach supervising the session.

For non-members, choose the correct Role involved and include their name/contact in Person involved and Description.

Witnesses
Witness name(s) and address(es). One per line.

One per line: “Name — Address”.

Injury

Choose the primary injury; if unsure pick Other and add detail in Description.

First aid
Emergency response
Tick if under-18 parent/guardian informed.

Tick if applicable.

Attachments

Photos, documents, treatment notes.

Reporter & privacy
If not logged in, your name and (optionally) contact details.
Tick if this report contains sensitive information.

Mark Sensitive to restrict access.

Workflow

Status is set to Submitted (internal) on save.
Review notes are added on the review page.

England Hockey escalation
  • Suspected concussion, safeguarding concerns, or hospital treatment must be logged in EH SportSmart.
  • Reviewers will record when it’s submitted to EH.
Include enough detail for reviewers to act.

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